Hotfixes will not deploy if a previous hotfix has not been deployed onto that server before.

The installer will not show any details.


To get aorund this and deploy the hotfix you will manually need to create the following directory structure.

 C:\ProgramData\KnowledgeLake\Update Utility\Backup\CaptureServer\\DIR

Once created, rerun the hotfix and you should see all the correct information prior to applying. 

This issue has been raised with KnowledgeLake for inclusion in a future hotfix